Why 24/7 Towing Matters: Breakdowns Don't Follow Business Hours

It's 11:47 PM. You're driving home from a late dinner when your engine starts making a terrible noise and dies. Or it's 5:30 AM and you're heading to an early flight when you discover a flat tire. Breakdowns don't check the clock – and neither should your towing service.

When Emergencies Really Happen

Based on our experience, a significant portion of our calls come during "off hours":

• Late nights (10 PM - 2 AM): People heading home from events, restaurants, work
• Early mornings (5 AM - 7 AM): Early commuters, airport runs
• Weekends: More recreational driving, road trips
• Holidays: High travel volume, unfamiliar roads

If you can only call a towing company during business hours, you're vulnerable during the times you're most likely to need help.

Why Some Companies Aren't 24/7

Running a true 24/7 operation is expensive:

• Staffing overnight and weekends
• Maintaining dispatcher availability
• Keeping trucks and drivers ready
• Managing on-call schedules

Some companies claim "24/7" but actually use answering services that call a sleepy driver who may take an hour to respond.

What True 24/7 Service Looks Like

Immediate Response

A real 24/7 operation has live dispatchers ready at all hours, not voicemail.

Consistent Response Times

Whether it's noon on Tuesday or 3 AM on Sunday, response times should be similar.

Professional Service

Night shifts shouldn't mean lower quality. The driver at 2 AM should be as professional as the one at 2 PM.

Full Services Available

Jump starts, lockouts, towing – everything should be available around the clock.

Safety Considerations

Being stranded at night presents additional risks:

• Reduced visibility makes you harder to see
• Fewer people around to help
• Safety concerns in isolated areas
• Weather can be more dangerous

Having a reliable 24/7 towing service in your phone means help is always a call away.

What to Look For

When choosing a towing company, ask:

• Are you truly 24/7/365?
• Do you have drivers on duty overnight, or on-call?
• What's your average response time after midnight?
• Are all services available at all hours?

Dolooma Towing: Always Available

We operate true 24/7 service throughout the Triangle:

• Live dispatchers around the clock
• Drivers on duty, not just on-call
• Full towing and roadside services at all hours
• No extra charges for nights or weekends on standard services
• Typical response: 30-60 minutes, any time of day

Save This Number

Before you need us, save 1-877-47-PULSE in your phone. Label it "Towing - Dolooma" so it's easy to find at 2 AM when you're stressed and stranded.

We serve Raleigh, Durham, Chapel Hill, Cary, and the entire Triangle – whenever you need us.

Stranded at any hour? Call 1-877-47-PULSE – we're here.