Dealership Towing: Why Auto Dealers Trust Professional Towing

Auto dealerships rely on towing services more than most people realize. From dealer trades to customer roadside assistance, having a reliable towing partner is essential for smooth dealership operations.

How Dealerships Use Towing Services

Dealer Trades

When a customer wants a specific vehicle that's at another dealership, dealers arrange "trades" – exchanging inventory between locations. This requires reliable, timely transport.

Auction Pickups

Dealerships acquire wholesale inventory from auto auctions. These vehicles need transport from auction sites to the lot, often including non-running units.

Customer Assistance

Many dealerships offer roadside assistance to customers who purchase from them. When a customer breaks down, they want help fast – and that reflects on the dealership.

Service Department Support

Vehicles sometimes need to be transported:

• Customer cars that won't start
• Vehicles that become disabled during test drives
• Repairs requiring specialized equipment elsewhere

Trade-In Transport

When a customer trades in a vehicle that doesn't run or isn't safe to drive, it needs to go somewhere – wholesale auction, another lot, or salvage.

What Dealerships Need from Towing Partners

Reliability

Scheduled pickups and deliveries need to happen on time. A missed auction pickup or delayed dealer trade costs money.

Professionalism

Tow truck operators interact with customers and represent the dealership. Professional appearance and courtesy matter.

Proper Equipment

New vehicles require flatbed transport to avoid damage. Luxury dealers especially need careful handling.

Flexible Scheduling

Dealer trades and auctions don't always fit business hours. After-hours and weekend availability is valuable.

Documentation

Dealerships need proper paperwork for inventory records, insurance, and accounting.

Account Management

Volume discounts, monthly billing, and dedicated account support streamline operations.

Dolooma Towing Dealership Services

We partner with dealerships throughout the Triangle for:

• Dealer trades: Same-day transport between locations
• Auction pickup: Manheim, dealers-only auctions, online auctions
• Customer assistance: Branded or white-label roadside support
• Service department support: Vehicle pickup and delivery
• Flatbed towing: Safe transport for all vehicle types
• After-hours availability: 24/7 service when you need it

Triangle Dealership Coverage

We serve dealerships in Raleigh, Durham, Chapel Hill, Cary, and throughout the Triangle region.

Dealership looking for a towing partner? Call 1-877-47-PULSE to discuss how we can support your operations.